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Help center > Login & Password

How do I change my password?

Views: 3,909

Go to MyHeritage.com. Click on My Profile in the upper right hand corner of the screen. Then click Edit My Profile. This is where you can change your password. If you change your password at MyHeritage.com and you use Family Tree Builder to build your family tree, it will be necessary to chang Read more...

How do I change my email address?

Views: 2,811

Go to MyHeritage.com. Click on My Profile in the upper right hand corner of the screen. Then click Edit My Profile. Click on change email. PHOTO: Change Email If you use Family Tree Builder you must change your log in details in the program in addition to changing them on your MyHeritage.com Read more...

How do I invite members from my family site?

Views: 2,722

If you would like to invite members to your family site, simply click on the Invite More Family link from the Home Page of your family site. This option is also available under the Site Members link on your site. There you will see a list of people in your family tree that have not yet been inv Read more...

How do I add photos to my family site?

Views: 2,299

Click on Photos > Add Photos. You can add photos manually or import them directly from a photo sharing website. Read more...

Why can't I find the family tree I just started?

Views: 620

If you cannot find your family tree, please check the following: 1. What email address did you register with? Are you logged in now? In order to be recognized as the Site Manager of the site and tree you created, you must log in with your registered email address and password. 2. Where is t Read more...

Can I invite two people using the same email address?

Views: 558

Accounts at MyHeritage.com are created using a person's email address as the unique log in for that account. Two different accounts cannot share the same log in. It is necessary to invite each member with a different email address. We know that many couples share the same email address. W Read more...

Why does it say "this email is already taken" when I try to change my email a…

Views: 90

If you try to change your email address in your profile at MyHeritage.com and you get the error message "This email address is already taken" it means the email address you entered is already registered at MyHeritage.com under a different account. Email addresses can only be used to create one accou Read more...

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